Hotel PMS migration in days, not months.
Switching from Cloudbeds, Opera Cloud, or any other PMS? We move rooms, rates, reservations and guest profiles, and have you live in 5 to 7 days, with your current system running in parallel until you switch.
Three steps. One week.
- 01Data export
Export your data from your current PMS as CSV or Excel. We send you a checklist; it takes under an hour.
- 02We handle the import
Our team maps your rooms, rates, reservations, and guest records into StaySynq. We flag anything that needs your sign-off. Typically done in 2 to 3 business days.
- 03Parallel run & go live
Run both systems side by side for one shift. When the numbers match, switch over. OTA sync resumes through your channel manager. Most properties go live on day 5.
Your data arrives intact.
Rooms, rates, bookings, guests, taxes and staff accounts all move. We run a verification pass, you review and approve it, then you go live.
- Room types & rate plans
- Historical reservations
- Guest profiles & stay history
- OTA channel mappings
- Tax rules & folio templates
- Staff accounts & permissions
We migrate from
Step by step: migrate from eZee Absolute, from Hotelogix or from Cloudbeds.
Not listed? We've handled unlisted systems before. Reach out and we'll confirm compatibility within one business day.
How long does a PMS migration take?
About a week. Most long PMS migrations are slow because of decisions, not data. Move your existing setup first and redesign rates or room types after go-live, and the week is enough.
- Day 1
- Export your data from the current PMS as CSV or Excel. Under an hour with our checklist.
- Days 2 to 4
- We map rooms, rates, reservations, and guest records into StaySynq and flag anything that needs your sign-off.
- Days 4 to 5
- You review the verification pass. Connect your channel manager, map room types, and run both systems for one shift.
- Days 5 to 7
- Go live. OTA sync runs through your channel manager and you stop using the old system.
Want the full checklist? Use the free PMS migration checklist, read the PMS migration playbook or what changes when you move from on-premise to a cloud PMS.
Why properties switch.
Comparing systems? Read StaySynq vs Cloudbeds, StaySynq vs eZee Absolute or StaySynq vs Hotelogix.
Migration questions.
More questions? Talk to sales.
How long does a hotel PMS migration take?
With StaySynq, most properties are live in 5 to 7 days: under an hour to export your data, 2 to 3 business days for us to import and verify it, then a one-shift parallel run before go-live. The data work is done by our team, not left to you.
How do you switch PMS systems without downtime?
You keep running your current PMS while we import a copy of your data. Both systems stay live for one shift, then you flip over. Future and in-house reservations are already in StaySynq, and OTA sync switches over to StaySynq through your channel manager at go-live.
Will we lose any bookings during migration?
No. We import all future and in-house reservations before go-live, and both systems stay active during the parallel run.
What if our current PMS doesn't have an export function?
We've handled this before. Send us a screenshot of your reservation list. We can work from PDFs, spreadsheets, or manual extracts. It adds a day at most.
Do OTAs need to be re-connected?
Your OTAs stay connected inside your channel manager. We connect StaySynq to it and map your room types and rate plans with you. If you don't use a channel manager yet, we'll help you set one up.
Is there a minimum contract or lock-in?
No lock-in on Starter and Professional plans. Month-to-month after year one. Enterprise contracts are custom.
What about our historical revenue reports?
We migrate up to 24 months of historical reservations by default. Older records can be imported on request or kept as CSV archives.
Plan your move to StaySynq.
Book a 30-minute call. We'll review your current setup, confirm compatibility, and walk you through the exact steps for your property.