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SStaySynq
Migration support included on all plans

Hotel PMS migration in days, not months.

Switching from Cloudbeds, Opera Cloud, or any other PMS? We handle the data transfer — rooms, rates, reservations, guest profiles — and have you live in 5–7 days. No downtime. No lost bookings.

Book a migration call Talk to our team

How it works

Three steps. One week.

  1. Data export

    Export your data from your current PMS — we support CSV, Excel, or direct API pull from common systems. We send you a checklist; it takes under an hour.

  2. We handle the import

    Our team maps your rooms, rates, reservations, and guest records into StaySynq. We flag anything that needs your sign-off. Typically done in 2–3 business days.

  3. Parallel run & go live

    Run both systems side-by-side for one shift. When you're confident, flip the switch. Full OTA sync activates within 60 seconds. Most properties go live on day 5.

What we move

Your data arrives intact.

Every critical data class migrates. We run a verification pass before go-live — you review, approve, then we flip the switch.

  • Room types & rate plans
  • Historical reservations
  • Guest profiles & stay history
  • OTA channel mappings
  • Tax rules & folio templates
  • Staff accounts & permissions

We migrate from

CloudbedsOpera CloudRoommasterLittle HoteliereZee AbsoluteHotelogixWebRezProClock PMSProtelMewsHostawayGuesty+ any CSV export

Not listed? We've handled unlisted systems before. Reach out and we'll confirm compatibility within one business day.

StaySynq vs. legacy PMS

Why properties switch.

Feature
StaySynq
Legacy PMS
Onboarding timeline
5–7 days
4–12 weeks
Data migration support
Included, team-assisted
Extra cost or DIY
Per-seat pricing
OTA sync speed
Under 60 seconds
5–15 minutes
Multi-property (same login)
Paid add-on or separate instance
Bed-level inventory (hostels)
Restaurant POS built-in
Third-party only
Founder-led onboarding
5–7 days
Average migration time
Founder-led
Direct Slack access during onboarding
24 months
Historical reservations migrated

FAQ

Migration questions.

More questions? Talk to our team.

Will we lose any bookings during migration?

No. We import all future and in-house reservations before go-live. During the parallel-run window, both systems are active. Nothing falls through the cracks.

What if our current PMS doesn't have an export function?

We've handled this before. Send us a screenshot of your reservation list — we can work from PDFs, spreadsheets, or manual extracts. It adds a day at most.

Do OTAs need to be re-connected?

Yes — OTA credentials are property-specific and can't be transferred. Re-connecting takes about 15 minutes per channel. We walk you through it live.

Is there a minimum contract or lock-in?

No lock-in on Starter and Professional plans. Month-to-month after year one. Enterprise contracts are custom.

What about our historical revenue reports?

We migrate up to 24 months of historical reservations by default. Older records can be imported on request or kept as CSV archives.

Ready to make the switch?

Book a 30-minute migration call. We'll review your current setup, confirm compatibility, and walk you through the exact steps for your property.

Book a migration call See pricing

No lock-in · migration support included · go live in 5–7 days