Payments & Billing
Hotel billing with one folio for the whole stay.
Room, restaurant, minibar, laundry and banquet charges on one folio. Split it by guest or company, take deposits and refunds, and pay through Razorpay or Stripe.
What changes for your team.
Online payments, UPI and Razorpay card terminals in India; Stripe for direct-booking checkout.
Move charges between folios, split one charge across folios, or split a bill equally between guests.
GST slabs, VAT, service charge, city tax, tourism levy and cess, as percent, flat or slab rules.
Full feature list.
Everything on this list is in the product today.
- Split folios and invoices
- Split payments
- Deposits and advances
- Refunds (full + partial)
- Company and travel-agent billing
- City ledger (accounts receivable)
- GST, VAT and local levies
- Credit notes
- Razorpay online and UPI
- Razorpay card terminals
- Stripe for the booking engine
- Cashier shift reconciliation
How it works, step by step.
- 01Charge
Room, F&B, minibar and laundry charges post to the folio as they happen.
- 02Split
Route charges to the guest, the company or a group folio before check-out.
- 03Settle
Take payment by card, UPI, cash or on account, and issue the tax invoice.
Split folios and split payments
A split folio divides one stay between payers, for example room and breakfast to the company and extras to the guest. A split payment settles one bill with more than one method, such as part card and part UPI. StaySynq does both: move charges between folios, split a single charge, or split a bill equally between the guests in a room.
Company billing and the city ledger
Bills for companies, travel agents and OTAs move to the city ledger at check-out, where open items are tracked until they are paid. Company GSTINs carry through to the invoice.
Taxes
Taxes are set up per property as percent, flat or slab rules: GST, VAT, service charge, city tax, tourism levy and cess. For India, see GST billing, where the room slab is chosen by each night's tariff.
Payments & Billing questions.
Can a hotel PMS handle split payments?
Yes. In StaySynq a bill can be settled with several payment methods, and a stay can be split into separate folios for the guest and the company, each with its own invoice.
Which payment gateways are supported?
Razorpay for online payments, UPI and card terminals, and Stripe for the booking engine. See Razorpay and Stripe.
Can I bill a company instead of the guest?
Yes. Route charges to the company's folio and settle it on account. The balance sits in the city ledger until it is paid.
Try StaySynq on your own hotel for 45 days.
Run your hotel on StaySynq free for 45 days, with migration done for you and a parallel run in week one. Or book a 30-minute demo first and see your own workflow on screen.