How to Migrate Your PMS in 7 Days

PMS migrations have a reputation for taking 3–6 months. They don't have to. We've migrated 400+ properties in under a week each. Here's the playbook.

Day 1–2: Discovery and data export

• Map your current rate plans, room types, and channels
• Export reservations 6 months back and 12 months forward
• Export active guest profiles and loyalty history
• Export rate calendar with at least 90 days forward

Day 3–4: Configuration and integration

Configure StaySynq with your property structure, tax settings, channels, and payment gateways. Re-establish OTA mappings — most channel managers support a one-click handover.

Day 5: Training

Front desk, reservations, and housekeeping leads run through real workflows in a sandbox copy of your data. The goal isn't certification — it's confidence that the new flow is faster than the old one.

Day 6: Cutover

Pick a low-occupancy window, ideally a Tuesday morning. Run final delta export, lock the old PMS, sync to StaySynq, and reopen channels. Median cutover time: 47 minutes.

Day 7: Stabilize

Watch your dashboards. Resolve edge cases — there will be 5–10. Most are rate plan rounding or a stranded reservation that didn't carry a deposit. By end of day, you're live, stable, and faster than you were on the old system.