Housekeeping
Hotel housekeeping, run from the attendant's phone.
Live room status, staff assignments, photos and maintenance tickets on every attendant's phone, and each status change shows at the front desk straight away.
What changes for your team.
An attendant view made for the cleaning cart: today's rooms, and one tap to change a room's status.
Room status updates reach the front desk instantly. No more 'is it ready?' calls.
Flag a broken shower from the room and the ticket lands with maintenance, with a priority and a photo.
Full feature list.
Everything on this list is in the product today.
- Staff assignments
- Priority rooms
- Photos on rooms and issues
- Maintenance tickets
- Out-of-order rooms
- Inspection step
- Linen tracking
- Minibar checks posted to the folio
- Housekeeping dashboard
- Morning worklist from the night audit
How it works, step by step.
- 01Assign
Assign rooms to attendants and mark priority rooms for early arrivals.
- 02Clean
The attendant opens the room on their phone, updates its status, adds photos and flags issues.
- 03Inspect
A supervisor checks the room and marks it inspected. The front desk sees it straight away.
Real-time room status management
Every room has one status that everyone shares: dirty, cleaning, clean, inspected or out of order. When an attendant changes it on their phone, the front desk's room view updates immediately, so a room that is ready can be given to an early arrival instead of sitting unsold until the end of a round.
Check-outs move rooms to dirty automatically, and hourly stays reserve a cleaning buffer before the room is offered again. We look at where the time savings come from in the ROI of mobile housekeeping.
Maintenance, minibar and linen
Attendants are the people who notice a dripping tap or a missing remote. Raising a maintenance ticket takes a few seconds on the phone, with a category, a priority and a photo, and the ticket is tracked until it is resolved. Minibar checks post consumption to the guest folio, and linen is tracked by room.
Housekeeping questions.
How does the front desk know a room is ready?
The moment an attendant or supervisor changes the room's status, the front desk's room view updates. Nobody has to call or radio.
Do housekeepers need a computer?
No. The attendant view is designed for a phone: their rooms for the day, with one tap to update each room.
Can housekeeping raise maintenance requests?
Yes. A ticket can be raised from the room with a category, priority and photo, assigned to someone and tracked until it is resolved.
Is there a housekeeping checklist I can print?
Yes, see the free hotel housekeeping checklist. The night audit also produces a housekeeping worklist for the morning shift.
Try StaySynq on your own hotel for 45 days.
Run your hotel on StaySynq free for 45 days, with migration done for you and a parallel run in week one. Or book a 30-minute demo first and see your own workflow on screen.