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What is a GRC (guest registration card)?
A GRC, or guest registration card, is the form completed at check-in that records who is staying: name, address, ID details, nationality, arrival and departure dates, room and rate, and the guest's signature. It is the hotel's legal record of the stay.
What a GRC contains
A typical registration card includes:
- Guest name, address, phone and email
- ID type and number, with a copy of the ID
- Nationality, and passport and visa details for foreign guests
- Arrival and departure dates, room number and rate
- The guest's signature accepting the hotel's terms
Why it matters
Hotels are required to keep guest records and produce them for the authorities on request. For foreign nationals in India, the same details feed Form C. A digital GRC, with ID details read from a photo, removes most of the typing at the desk.
In StaySynq
StaySynq reads ID details from a photo to fill the registration card, and produces Form C and a daily police report as PDFs.
Common questions
Is a paper GRC still required?
The requirement is to keep the record and the guest's acknowledgement. Many hotels now capture it digitally and print or store a PDF.
Related terms
- Form CForm C is the report that hotels, guest houses and anyone else accommodating a foreign national in India must submit to the Foreigners Regional Registration Office (FRRO). It records the foreign guest's passport, visa and stay details and must be filed within 24 hours of arrival.
- FolioA folio is the running account of everything a guest is charged and everything they pay during a stay: room nights, restaurant bills, minibar, laundry, taxes, deposits and payments. At check-out the folio is settled and becomes the basis for the invoice.
- Night auditA night audit is the daily routine that closes one hotel business day and opens the next. It posts the night's room and tax charges to guest folios, reconciles the day's payments and cash, identifies no-shows and errors, and produces the daily reports for management.
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