Front office
What is a day-use room?
A day-use room is a hotel room sold for part of the day, typically a block of hours between the morning and early evening, without an overnight stay. Hotels near airports, stations, hospitals and business districts use day-use and hourly stays to earn from rooms that would otherwise sit empty until the evening.
How it is sold
Day-use is sold either as a fixed daytime rate or in hourly slots, such as three, six or nine hours. The price is lower than a night's rate. Many hotels ask for prepayment and apply a separate cancellation policy.
The operational catch
The same room may be sold again that night, so it has to be cleaned in between, and the day-use booking must not overlap the overnight guest's arrival. That means allowing a cleaning buffer after each stay and keeping day-use and overnight bookings in one availability calendar.
In StaySynq
StaySynq supports up to six hourly slots and a day-use rate per room type, with a cleaning buffer, sharing one availability calendar with overnight stays.
Common questions
Is GST charged on day-use rooms?
Yes. A day-use stay is accommodation, so it is taxed like a room night on the amount charged. Confirm the treatment with your accountant.
Related terms
- Occupancy rateOccupancy rate is the percentage of a hotel's available room nights that were sold in a period. It is calculated by dividing room nights sold by room nights available. It shows how full the hotel was, but not what guests paid.
- RevPARRevPAR, or revenue per available room, is a hotel's room revenue divided by the number of room nights it had available to sell in a period. It combines price and occupancy into one number, which makes it the standard way to compare hotels of different sizes.
- Out-of-order room (OOO)An out-of-order (OOO) room is one that cannot be sold because it needs repair, renovation or deep cleaning. It is removed from the hotel's available inventory for the period, so it can't be booked and is usually left out when occupancy is calculated.
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